Privacy Policy

1. Your personal information is important to us

Whiting Power Systems recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how Whiting Power Systems handles your personal information and safeguards your privacy. Whiting Power Systems is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy not only complies with relevant laws but represents industry best practice.

2. Collecting personal information about you

There are two main ways we collect information about you:

If you do not log in as a Whiting Power Systems Dealer
Whenever you visit our site, our servers automatically record information about your usage of the Network such as the time of the visit, its duration and the pages which you visit. This is intended to help us to understand what parts of our Network our users enjoy the most, and to help us to ensure that any advertising is most directly relevant to your interests. The information we collect about you remains anonymous, and we do not link it to any other personal information. Therefore if you have not identified yourself on the site, such as by registering for Membership or logging on as a member, we will not link a record of your usage of our Network to you personally.

If you do not want us to retain any information at all, even in an anonymous form, you can use the Preferences on your browser program to remove all cookies and set the browser not to accept cookies in the future.

If you log in as a Whiting Power Systems Dealer
Once you have become a Whiting Power Systems Dealer, we collect personal information about you in order to provide you with the full benefits of being an account holder. When you first register for an account, we collect information from you directly and also from time to time thereafter ask you to provide us updated or additional information.

Once you have logged on as a Dealer, we keep a record of how you use the Network. This helps us to build a profile of what interests you, so that we can improve your experience of the Network and publish you information that is relevant to your interests.

Any further collection of your personal information than that explained above will only occur with consent from you. Whiting Power Systems only collects information from your use of our Network. We do not collect information about you from other organizations or from websites outside the Network that you may visit.

3. Our use of cookies and applets

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies. However, if you do not wish to receive any cookies you may set your browser to refuse cookies (for more information on disabling cookies, click here. In some instances this may mean you will not be able to take full advantage of parts of the Network. For instance, you may not be able to login to Dealer Connect.

The use of cookies can enhance your enjoyment of what is offered by Whiting Power Systems, because they can help personalise your experience of our website. They can make it easier for you to shop online and can ensure that information provided to you is most relevant to your interests. Cookies can provide us with aggregated information on how people use our websites, and which Pages are effective, which helps us to keep improving our Network.

Cookies in and of themselves do not personally identify users, although they do identify a user's browser. The cookies simply contain a unique identifier which help us to know what our customers find interesting and useful on our website, almost like a continuing questionnaire.

Like many web site operators, Whiting Power Systems also uses 123Log Analyser to measure and analyse the internet usage across the Network. Whiting Power Systems uses 123Log Analyser tracking code to collect the following core information on the usage of the Whiting Power Systems network:

• The number of page views (or page impressions) that occur on the Network;
• The number of unique visitors to the Network;
• How long these unique visitors (on average) spend on the Network when they do visit; and
• Common entry and exit points into the Network.

This aggregate, non-personal information is collated by 123Log Analyser and used by  Whiting Power Systems to assist in analysing the usage of the Network. This software stores a "cookie" in the browser, which contains a unique identifier. This enables 123Log Analyser to track the number of unique visitors to the Network. This information is collected and aggregated by 123Log Analyser, and in no way does this unique identifier identify a user personally. Whiting Power Systems does not and will not marry any data collected by 123Log Analyser with any personal information collected on the Network.

If cookies are disabled in your browser, then 123Log Analyser cannot track you as a unique visitor, and will consider you as a new visitor each time you browse a new page on the Network.

4. Using and disclosing your personal information

Whiting Power Systems will not use or disclose any information about you without your consent, or access your communications on our websites, unless:

• Required by law.
• We believe it necessary to provide you with a service which you have requested.
• To implement our terms of use.
• To protect the rights or property of Whiting Power Systems, any Whiting Power Systems user, or any member of the public.
• To lessen a serious threat to a person's health or safety.

Whiting Power Systems and its affiliates recognise the trust you place in us when you give us personal information. In order to operate the website or deliver a service you have requested we may sometimes share your personal information with an affiliate or with a service partner (such as Capital & Exonet software, which maintains our Financial system).

We will not give any of your personal information to advertisers or any other organisation without your express consent.

5. "Spam" (promotional email)

We will not send you "spam" (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about Whiting Power Systems or its affiliates and do not wish to receive this information any longer, you may remove your name from our list by emailing us on sales@whitingpower.com and asking to be removed from our mailing list. Please allow seven days for this request to be processed.

6. Storage and security of your personal information

Whiting Power Systems will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Whiting Power Systems. However, Whiting Power Systems will not be held responsible for events arising from unauthorised access to your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Whiting Power Systems website. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

7. You can access the information we keep about you

As indicated above in section 3, if you do not log on as a Whiting Power Systems Dealer, we do not collect information that identifies you personally. If, however, you log on as a Whiting Power Systems Dealer, you are able to view your Account profile at any time. If you wish to know what other information we hold about you whilst you have been logged onto the Network, please send an email to us, sales@whitingpower.com. We will endeavour to respond to your request within 5 days.

8. Whiting Power Systems and links to other websites

Whiting Power Systems provides links to websites outside of the Network, as well as to third party Network sites. These linked sites are not under the control of Whiting Power Systems, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites.

9. What to do if you have a problem or question

If Whiting Power Systems becomes aware of any ongoing concerns or problems with sites on our Network, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us via email.

10. Future changes

Our commitment to make Whiting Power Systems New Zealand's leading Web network means that we are constantly adding new sites and features to the Network. Because of this, from time to time, our policies will be reviewed and may be revised. Whiting Power Systems reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.